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UC Charting Solution’s Response to Dr. Arlen Meyer’s “The 4 I’s: What Angry Docs Want From IT Technologists”

Author: ; Published: Apr 3, 2014; Category: Uncategorized; Tags: None; No Comments

EHR Frustration

In a recent blog post by Dr. Arlen Meyers, CEO/Founder of The Society of Physician Entrepreneurs “The 4 I’s: What angry docs want from IT technologists Dr. Meyers provides a physician’s view on why medical providers don’t like EHRs.

Larry Goldstone, Founder/CEO of UC Charting Solutions (UCCS) shares a the company’s EHR philosophy in response to Dr. Meyer’s call to action:

1. INFORMATION not data. UCCS has developed an EHR that is not data input intensive. Instead, we allow for the capture of those key pieces of patient information on behalf of the practitioner in order to facilitate and document the diagnosis, and we allow that process to work the way the doctor and medical support staff actually practice medicine. 

2. INTEGRATION.  An EHR available at any point of service in the healthcare ecosystem. Technology companies seem to be fighting integration protecting their own business objectives to the potential detriment of patient care and doctor information.

EHR products like ProMentum and vendors like UCCS who are ready, willing, and able to support data sharing and information generation is a great start!

3. INTUITION. A user interface that provides efficient, accurate information quickly in an easily understandable and modifiable format. This goes back to original design. Many EHRs are designed to technologically imprison the end user. UCCS’s solution works the way doctors work, and is flexible enough to allow for infinite work processes.  It is NOT a one-size-fits-all solution. ProMentum can quickly, neatly and effectively collect patient information and document the visit, then use other systems to filter the data to improve knowledge and understanding.

4. INTERPRETATION: A system that can help doctors make good decisions. A good EHR should be able to connect with all sorts of external databases like e-prescribing networks, and other doctors and allow for secure messaging to facilitate more informed diagnoses and effective paths to cure.

What may be lacking today, but is coming in the future, are central databases where individual patient data, collected using an EHR, can be compared against large population norms to get better diagnoses.

There may seem to be a technology gap between IT developers, regulators requiring adoption and medical end users but maybe it’s not as hopeless as Dr. Meyers suggest? New EHRs are providing solutions to these significant disconnects suggesting the relationship between physician and EHR could improve.

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